Terms of sale

Where a product publishes its own terms of sale, those terms apply to its offers and prevail over these. That is the case for ESG Optimizer, whose terms of use and sale, version 1.1 of 25 September 2026, are published at esg-optimizer.fr/cgu.

Relationships under the partner programme, Terreau STRATA ESG, are governed by the signed agreement of each track, which prevails over these terms.

These terms apply by default, and to anything the product's terms do not settle.

Seller

STRATA ESG

Seller identification

Adama Diallo, sole trader, RCS Créteil 913 518 031

Registered and business address

24 rue Arthur Adamov, 94500 Champigny-sur-Marne, France

SIRET

913 518 031 00020

Contact

contact@strata-esg.fr

Value added tax

Prices net of tax. VAT not applicable, Article 293 B of the French General Tax Code

The offers are intended for professionals acting in the course of their business. The customer declares that it holds the necessary rights over the documents and data it uploads to a product.

Offers, their content and their prices appear on each product's pricing page. Prices are stated in euros. The applicable price is the one shown on the product at the time of the order. Starting prices on this site point the way and commit to nothing beyond the product's pricing.

The unit of each price is the one written next to the amount: a price per analysis is paid once, a price per month is paid every month. The publisher is under the French VAT franchise scheme: no VAT is charged or recoverable at this date.

A free offer may be made available for discovery purposes. It is provided with no availability commitment and may be limited or discontinued at any time.

The order is placed online, on the relevant product. It is binding once payment is validated. A summary is sent by email to the account address.

Payment is made by card, through the payment provider Stripe. The publisher never has access to the customer's card number, which is handled by the provider alone.

Subscriptions are charged in advance, at the chosen frequency. A payment default suspends access to paid features after an unanswered reminder, without the customer's data being deleted during the retention period set by the product's terms.

Subscriptions are taken out for the chosen period and renew automatically for an identical period, unless terminated before the renewal date.

The customer may terminate at any time from its account or by email to the contact address. Termination takes effect at the end of the current period. Amounts already paid for the current period remain due.

The publisher may suspend or close an account in the event of a serious breach, in particular unlawful use of the service, after a formal notice left unanswered for fifteen days, save in an emergency.

As the offers are intended for professionals acting in the course of their business, the right of withdrawal under the French Consumer Code does not apply to those customers.

Where the customer is a consumer, or a professional with no more than five employees subscribing outside its main field of activity, it has fourteen days to withdraw. By requesting immediate access to the service, it requests performance before the end of that period and acknowledges that it loses its right of withdrawal once the service has been fully performed.

Scores, analyses, footprints and reports are produced solely from the information declared or uploaded by the customer. The publisher carries out no on site verification. Results are indicative and reflect the state of the documentation at a given date.

No result constitutes an audit, a rating or certification, or an opinion from a licensed professional, and none replaces them. Any decision taken on the basis of a deliverable is the sole responsibility of the person who takes it.

The publisher is bound by an obligation of means. It cannot be held liable for inaccurate, incomplete or misleading information supplied by the customer, nor for decisions taken on the basis of a deliverable.

Save for gross negligence or wilful misconduct, and save for personal injury, the publisher's liability under the contract is limited to the amounts actually paid by the customer during the twelve months preceding the event giving rise to the claim.

Neither party is liable for a failure caused by force majeure within the meaning of the applicable law.

The handling of personal data linked to an order is described in the privacy policy of the relevant product. For data the customer uploads to a product, the customer is the controller and the publisher acts as processor, under the data processing agreement published by that product.

The publisher may change these terms. Any substantial change is notified to subscribed customers at least thirty days before it takes effect; a customer who refuses the new version may terminate without charge before that date.

The version applicable to an order is the one in force on the day of the order. The version number and date appear at the top of this page.

These terms are governed by French law.

In the event of a dispute, the parties seek an amicable solution. Any complaint is sent by email to contact@strata-esg.fr and receives an answer within a reasonable time.

Failing an amicable agreement, the dispute falls under the competent courts under ordinary law. Where the customer is a consumer, it may use a consumer mediator free of charge and bring proceedings before the court of its place of residence.